Empower Your Sales and Service Teams

Sage X3 Sales & Customer Service

Deliver exceptional customer experiences with Sage X3 and Impress Solutions. Connect sales, customer service and operations to improve responsiveness, streamline order management and strengthen customer relationships.

Seamless Sales Management. Exceptional Customer Experiences

Sage X3 enables your team to manage the full customer lifecycle—from sales quotes to order fulfillment—while maintaining full visibility into pricing, stock availability, and customer data.

Feature Highlights:

Sales order management and real-time inventory availability

Integrated CRM for customer tracking and communication

Configurable pricing and discount controls

Automated quote-to-cash workflows

Customer service dashboards and performance insights

Header: Close Deals Faster. Serve Customers Smarter.

Efficiency

Automate order processing and reduce manual touchpoints

Visibility

Access real-time customer data, inventory, and sales performance

CRM Integration

Stay connected with customers and track every interaction

Accuracy

Reduce pricing errors and streamline approvals

Customer Experience

Respond faster with order updates, availability, and delivery tracking

Built for Sales and Customer Service Teams

Sage X3 helps organisations manage customer relationships, sales processes, and order fulfilment from a single platform. From initial enquiry through to invoicing and customer service, Sage X3 provides the visibility needed to support efficient and consistent customer experiences.

Commonly used by organisations including:


  • Distribution and Wholesale Businesses
  • Businesses with Advanced Pricing and Order Requirements
  • Organisations Requiring Connected Customer and Operational Data
  • Manufacturing Organisations with Complex Sales Processes


40%

faster order processing

20%

improvement in quote-to-close rates

Better customer satisfaction with accurate and timely order fulfillment

Resources

E-book

How to prepare for the world of tomorrow

The ability to adapt quickly to changing business needs requires IT solutions that are feasible, supportable and scalable.

CHART

Sage X3 competitive comparison chart

The ERP label is too small for what it's become. Business management solutions from Sage move beyond the label.

GUIDE

Sage X3 solution capabilities guide

Sage X3 is the complete, integrated, industry-focused solution that ensures regulatory...

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